Effective Date:
January 06, 2026
These Terms of Use ("Terms") govern your access to and use of the website https://www.wasrs.com (the "Site") operated by WASRS, a company registered in England and Wales (Company number: 15897506).
By accessing the Site or engaging our services, you agree to be bound by these Terms.
If you do not agree, please do not use the Site or our services.
1. Use of the site
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site.
All content on the Site is provided for general information purposes only and may be updated or changed at any time.
2. Services
WASRS provides professional design services, including but not limited to:
—
Design Sprints
—
Ongoing design retainers
—
Custom and project-based design work
All services are delivered based on a mutually agreed scope, timeline, and collaboration model.
We provide design services only. We do not provide legal, financial, or business advice.
3. Design sprints
Design Sprints are fixed-scope engagements focused on one clearly defined design task.
—
Scope and deliverables are agreed before the sprint begins
—
Payment is required upfront
—
Once a Design Sprint has started, it cannot be cancelled or refunded
Any additional work outside the agreed scope requires a separate agreement.
4. Ongoing design retainers
Ongoing Design Retainers are billed on a monthly basis.
—
Work is delivered continuously based on agreed priorities
—
Retainers may be paused or cancelled according to the terms agreed at the start of the engagement
—
Unused time or capacity does not roll over unless explicitly agreed
Retainers do not guarantee a specific volume of output or business results.
5. Custom and project-based work
Custom engagements are defined and agreed on a case-by-case basis.
—
Scope, timeline, and pricing are confirmed before work begins
—
Payment terms are specified in the individual agreement
—
Once work has started, payments are non-refundable unless agreed otherwise in writing
6. Payments
All payments are due upfront unless otherwise agreed in writing.
We do not offer refunds once work has commenced, including for Design Sprints, Retainers, or Custom projects.
Failure to make payment may result in suspension or termination of services.
Refunds may be issued only at our sole discretion and only where required by applicable law.
7. Client responsibilities
You agree to:
—
Provide timely feedback, approvals, and required materials
—
Ensure you have the rights to any materials you supply
—
Communicate clearly and in good faith
Delays caused by missing input or approvals may affect delivery timelines.
8. Intellectual property
—
Site Content
All content on the Site, including text, images, graphics, and software, is the property of WASRS or its licensors and may not be used without permission.
—
Client Work
Upon full payment, ownership of final design deliverables created specifically for the client is transferred to the client.
WASRS retains the right to display completed work for portfolio, marketing, and promotional purposes unless otherwise agreed in writing.
9. No guarantees
We do not guarantee specific business outcomes, including but not limited to revenue, growth, conversion rates, or performance metrics.
All services are provided based on professional experience and best practices.
10. Limitation of liability
To the maximum extent permitted by law, WASRS shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or our services.
Our total liability shall not exceed the amount paid by the client for the services giving rise to the claim.
11. Links to third-party websites
The Site may contain links to third-party websites.
We are not responsible for their content, policies, or practices.
12. Termination
We may suspend or terminate access to the Site or services if these Terms are breached.
Clients may terminate services according to the terms agreed for their specific engagement.
13. Governing law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to these terms
We may update these Terms from time to time.
Changes take effect immediately upon being posted on the Site.
Continued use of the Site or services constitutes acceptance of the updated Terms.
15. Contact us
If you have questions about these Terms, please contact us at: contact@wasrs.com